Returns & Exchanges

At GN 1917 Heritage, we stand behind the artisanal quality of our beauty collections and offer a 30-day return window for products in their original, unused condition. We are committed to ensuring your satisfaction with every heritage-inspired selection you make.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team at support@gn1917heritage.com with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully place the unused beauty products in their original boutique packaging to ensure they are protected from damage during transit.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Quality Inspection & Refund

  Once your return is received and inspected by our specialists, we will process your refund to the original payment method within 5-7 business days.